March 30, 2009

And the winner is. . .

Please email with you name and address and we will get this kit out to you right away. We can't wait to see what you will do with it!

If you were one who entered but didn't win, check back soon for another chance to win Just for Fun. And don't forget, you can order the kit here.

March 25, 2009


The April KOTM- Just for Fun is NOW SHIPPING! No need to wait!

March 23, 2009

Coming Soon! Just for Fun

This is no April Fool's day joke... the next kit "Just for Fun" will be available April 1st. This kit is PACKED with everything you need to make a very cool clear album and countless other projects.

And we want YOUR help! Join us all week for creative inspiration with projects and techniques using "Just for Fun". Leave a comment and be entered to win a kit of your very own! The winner will be chosen this Friday. We will even post the winner's finished projects right here.

To enter, leave a comment each day this week. One comment per day. The more you visit... the better your chances for winning! See you tomorrow! (For details and to see the kit upclose, you can check it out here.)

March 4, 2009

Project 365 kits that were pre-ordered are now shipping!

We owe you an apology for failing to provide updates on the status of Project 365. We know that you have been patiently waiting for an update regarding the status of your Project 365 kit. Our last message projected the pre-ordered kits to ship in mid-February and it was based on the best information we had available at that time. Since then, we experienced additional unforeseen issues in the procurement and shipping of merchandise—which caused more unexpected delays. We made the decision to wait to communicate any new message until we had definitive answers. Unfortunately, that decision made our customers feel even more misinformed. We regret this, and apologize for not communicating more frequently throughout the process.

We are now able to communicate the news you’ve been waiting for. The Project 365 Kits are at our warehouse and we will begin processing and fulfilling the pre-orders today.

As we process the orders, it is important to know that if you have placed a pre-order for the Project 365 Kit, your credit card will be charged and an e-mail confirmation with your tracking number will be sent to you. During the next couple of weeks as we process these orders, we expect that call volumes will be higher than usual, as we complete your transactions. If you have not received your e-mail confirmation by March 13, please contact our customer service department.

Creating Keepsakes Product Customer Service
720-374-3628 (International)
Monday-Friday 7:30 a.m. to 4:00 p.m. MST (GMT-7)

We have read all your comments and concerns, and know of your disappointments regarding the process of this kit launch. We know that this e-mail will only reiterate to you the degree of our mistakes. We more than appreciate your continued support, especially during the tough times that we are facing. Stay tuned for our next kit coming this spring.

Thank you,
The KOTM Team